Privacy Notice

Effective Date: 11/2024

Introduction

Suburban Auto Seat Co. Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this notice.

This notice describes the types of information we may collect from you or that you may provide when you visit the website Suburbanseats.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This notice applies to information we collect:

  1. On this Website.
  2. In email, text, phone call and other electronic messages between you and this Website.
  3. When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This notice does not apply to:

  1. It does not apply to information collected by: other means, including on any other website operated by Company or any third party, including our affiliates and subsidiaries; or
  2. Any third party, including our affiliates and subsidiaries, through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy notice. This notice may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check our notices for updates.

Children Under the Age of 18

By using this site, you represent that you are at least the age of 18. 

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at customerservice@suburbanseats.com

California residents may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  1. By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
  2. That is about you but individually does not identify you; and/or
  3. About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  1. Directly from you when you provide it to us.
  2. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
  3. From third parties, for example, our business partners.

Information You Provide to Us.  

The information we collect on or through our Website, email, text or phone call may include:

  1. Information that you provide by filling in forms on our Website. We may also ask you for information when you report a problem with our Website.
  2. Records and copies of your correspondence (including email addresses), if you contact us.
  3. Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. We consider your financial information, credit card numbers and bank account details, as highly sensitive data. We implement robust security measures to protect this information, and will only use or disclose it as necessary to process your transactions, comply with applicable laws, or with your explicit consent. 
  4. Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  1. Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  2. Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  1. Estimate our audience size and usage patterns.
  2. Store information about your preferences, allowing us to customize our Website according to your individual interests.
  3. Speed up your searches.
  4. Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  1. Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  2. Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  1. To present our Website and its contents to you.
  2. To provide you with information that you request from us.
  3. To fulfill any other purpose for which you provide it.
  4. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  5. To notify you about changes to our Website or any products or services we offer or provide through it.
  6. To allow you to participate in interactive features on our Website.
  7. In any other way we may describe when you provide the information.
  8. For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. 

Disclosure of Your Information

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  1. To our subsidiaries and affiliates.
  2. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Suburban’s assets, whether part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Suburban’s, about our Website users is among the assets transferred.
  3. To fulfill the purpose for which you provide it.
  4. For any other purpose disclosed by us when you provide the information.
  5. With your consent.

We may also disclose your personal information:

  1. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  2. To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
  3. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Suburban Auto Seat Co. Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  1. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  2. Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt out by checking the relevant box located on the form on which we collect your data (the order form) or by sending us an email stating your request to  customerservice@suburbanseats.com. If we have sent you a promotional email, you can unsubscribe via the link at the bottom of the email. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

[California residents may have additional personal information rights and choices. Please see Your California Privacy Rights  for more information.]

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address:  customerservice@suburbanseats.com. However, please know we do not currently sell data triggering that statutes opt-out requirements.

Accessing and Correcting Your Information

The customer may request their personal data be accessed. The request will be evaluated by the Company, in its sole discretion. You can request your personal information be changed by submitting a request to this designated address: customerservice@suburbvanseats.com 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

SHOPIFY

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy notice on this page and will update the “Effective Date” date stamp accordingly. If we make material changes to how we treat our users’ personal information, we will notify you here that it has been updated. Changes and clarifications will take effect immediately upon their posting on the website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact Information

If you would like to correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at customerservice@suburbanseats.com